Terms & Conditions

1. Introduction

Please carefully read the following terms and conditions (Terms) governing your use (including access, browsing and purchasing of goods) of Deema Oman’s (Deema) website accessible at www.deemaoman.com (Website). 
Use of this Website is subject to these legally binding Terms and constitutes your acceptance to these Terms. We reserve the right to change the Terms at any time. Any changes to the Terms will be reflected on the Website and you agree to be bound by such changes. References in this Website to the terms “we,” “us” and “our” refer to Deema and references to “you”, “your” and “yourself” refers to the Website user.   

2. Information Accuracy

Deema takes reasonable steps to ensure the accuracy of the information included in this Website. Deema is not responsible if information made available on this Website is not accurate, complete or current. The material on this Website is provided for general information only; any reliance on the material is at your own risk. The size of some goods, in pictures, may differ from their actual sizes due to screen defaults and photography techniques. Other items may be represented at a larger than actual size in order to clearly show details or smaller than actual size in order to show the entire item.

3. Ownership of material and use of Website

Deema has all right, title and interest in and to the Website and own the content and applications on this Website (including on social network websites). Deema owns all copyrights for all material on this Website or has a valid right from a third party to use the material on this Website. Deema also owns all trademarks, trade names, logos and domain names used on the Website or has a valid right from a third party to use any such material. You may access, copy, download and print the material contained on this Website for your personal and non-commercial use, provided you do not modify or delete any copyright, trademark or other proprietary notice that appears on the material you access, copy, download or print. This website shall not be used for any other purpose other than browsing and purchasing. 

4. Submitted information

Registration will be required for you to use certain features in this Website. By registering in this Website you agree to provide true, accurate, current and complete information about yourself. The type of information that we may collect includes: name, date of birth, anniversary date, address, phone number, email address and purchase information such as credit or debit card information that will be used to facilitate the sale of Deema goods. Deema may use the information that you provide to create a personal customer profile in order to let you know of goods or events that may be of interest to you and to streamline future purchases, as applicable. We may use such information to send you our exclusive offers and personal wishes on your birthday and/ or anniversary. Deema may also use such information to send you marketing materials.

5. Links

The Website may include links to other website for your convnience and not for endorsment purposes. Deema shall not be held responsible or liable on any of the content of those websites or goods or services provided or purchased from such websites.

6. Availability

Deema invites you to check the availability of goods offered for sale on the Website at the time of purchase. Goods sold by Deema on the Website may be subject to stock limits, and Deema does not guarantee that they will always be available.
In the event of temporary unavailability of the goods you ordered, Deema will inform you within 5 business days by sending you an email. Any amounts paid to us for the purchase shall be refunded to you within 15 business days of receipt of the email mentioned herein.   

7. Prices and payment

Prices of the goods available for sale on this Website are in Omani rials and US dollars and your purchases from this Website will be made in either Omani rials or US dollars depending on your choice of currency. Deema takes reasonable steps to provide accurate pricing information, however errors may occur. If an error in the price of the goods ordered is identified after Deema sent you an order confirmation, Deema will contact you and ask you if you want to re-confirm the order at the correct price or to cancel it. If Deema is not able to contact you, it will cancel the order and send you an email confirming the cancellation. Errors in prices identified after Deema has delivered the goods to you will not affect your purchase. All prices of the goods will not include shipping costs, shipping costs will be itemised on the order checkout page, in the order confirmation and in the emailed invoice.

8. Delivery

Goods purchased from this Website will be dispatched to the address provided during the purchase process. All purchases will be delivered by Deema’s selected courier company between Sunday and Thursday excluding Friday, Saturday and local holidays. After the order confirmation is sent to you, the goods will be delivered within 15 business days from the receipt date of the order confirmation. In any case, Deema will not be responsible for delays that are unforeseeable and/or attributable to the courier company. 

9. Disclaimer

YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. DEEMA DISCLAIMS ALL IMPLIED WARRANTIES AND REPRESENTATIONS OF ANY KIND REGARDING THE GOODS, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT. IF YOU DOWNLOAD ANY MATERIALS FROM THIS WEBSITE, YOU DO SO AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIALS.

10. Limitation of liability

YOU ACKNOWLEDGE AND AGREE THAT YOU ASSUME FULL RESPONSIBILITY FOR YOUR USE OF THIS WEBSITE. YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER DEEMA NOR ITS AFFILIATES, OR ANY THIRD PARTY WILL BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF OR IN ANY WAY RELATED TO THIS WEBSITE, OR ANY OTHER WEBSITE YOU ACCESS THROUGH A LINK FROM THIS WEBSITE OR FROM ANY ACTIONS WE TAKE OR FAIL TO TAKE AS A RESULT OF COMMUNICATIONS YOU SEND TO US, OR THE DELAY OR INABILITY TO USE THIS WEBSITE, OR FOR ANY INFORMATION, PRODUCTS OR SERVICES ADVERTISED IN OR OBTAINED THROUGH THIS WEBSITE. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NEITHER DEEMA NOR ITS AFFILIATES, OR ANY THIRD PARTY SHALL BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER OF THE WEBSITE. DEEMA’S SOLE AND EXCLUSIVE LIABILIY SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE PURCHASE OF THE GOODS FROM THIS WEBSITE. YOU AND DEEMA AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THIS WEBSITE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES OR THE CAUSE OF ACTION IS PERMANENTLY BARRED.

11. No waiver

Failure on the part of Deema to enforce any part of these Terms shall not constitute a waiver of any of Deema’s rights hereunder for past or future actions. 

12. Severability

If any parts of these Terms are unlawful, void or unenforceable, the remaining Terms will remain in place.

13. Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Sultanate of Oman. Any disputes arising from these Terms shall be referred to the relevant authorities/ Courts in the Sultanate of Oman.